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FAQ

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I am not a parent but want to study English. Can I register?

Yes, READING & is used by many adult learners who want to re-start studying English through reading. You can simply input your personal information when registering.  

What is the password guideline?

Follow these guidelines when creating a password:
The password must be at least 6 characters.
The password must contain a mix of letters and numbers. The password containing only letters or only numbers is not accepted.

Can I register on my mobile device?

Yes. Registration is available in the Android/iOS app.

* Download app → Android Tablet User (e.g. Samsung, LG Tablet)
* Download app → iOS Tablet User (e.g. iPad)

Please refer to installation instructions listed below.

- Android tablet (e.g. Samsung, LG Tablet, etc.)
1. Open Google Play store
2. Search "READING &"
3. Tap "Install".

- iOS Tablet (e.g. iPad)
1. Open Apple App Store
2. Search "READING &"
3. Tap "Get".

I forgot my ID/password. What can I do?

If you have forgotten your ID or password, please click the login button and use [Forgotten your ID? Password?] menu.

If you cannot find your ID and password, you may enter incorrect registration information or may not be a member of READING &.

If you have the record of previous use, please contact our customer service. We will confirm your ID and password.
(info@readingn.com)

How do I redeem a code?

To redeem the code, go to [My Library - Redeem Code] and insert the code. Each code can be used just once.

You can check your contents in [My Library - Purchase History] after you redeemed the code.
If you want to activate your contents please press the 'Activate' button.

How many mobile devices can I use with my ID?

You can use up to three mobile devices with one ID.

Besides, you can manage device information and modify the registered devices in [My Library - Device management].

Please refer to the screen below for further instructions.

How do I deregister a device?

To deregister your device, go to [My library - Device management] and click the 'Unregister' button next to the device you want to remove.

Please refer to the screen below for further instructions.

I accidentally deleted a book. How can I download it again?

You can download the book again.
A book with a "cloud" shape icon indicates that the book has not been downloaded on your mobile device.

How can I unregister the account?

To unregister, go to [My Library] > [Edit Profile] > Click ’Membership Withdrawal’

Caution: If you delete your account, you will lose all data associated with READING &.

Please refer to the screen below for further instructions.

What functions does READING & provide?

Here is a short video introducing the main functions of READING &. Click here.

What is 5-step Multi-Dimension Reading?

READING & applies the principle of natural language acquisition to help our children become bilingual speakers.

Through our 5-step multi-dimension reading, children learn English efficiently as they enjoy reading.

Stage 1. Warm-Up

Before reading, the readers can be exposed to the headwords of the book while playing the sound-picture matching game. The purpose of this stage is to lower the learners’ anxiety for effective language acquisition.

Stage 2. Listen Up

The readers can develop language awareness by guessing the story while listening to the audio. Vivid audio storytelling helps young learners to understand story outline better and enhance reading comprehension skill. Most of the series provide both British and American audio.


Stage 3. Read

The readers can take full advantage of reading in digital - looking up the words in the dictionary, listening to the selected sentences repeatedly, setting different audio speed and accents, recording voices, and etc.


Stage 4. Speak Up

The readers listen to the native speaker's pronunciation and repeat after it to record their own voice. As comparing their own pronunciation to the native speaker's, learners' intonation and pronunications can be enhanced. Furthermore, phonemic analysis report can be provided upon the choice.


Stage 5. Wrap Up

The readers can review the headwords and the storyline through fun quizzes. Spelling check, sequencing, multiple-choice, true or false question and dictation exercise are provided. The number and types of quizzes vary depending on the series and levels.

Can I try READING & before purchase?

READING & offers 30 free trial e-books.
After registration, you can find 30 trial e-books in [My Library].

Please refer to the screen below for instructions.

I don't know my reading level. What should I read first?

READING & offers the placement test. After having a simple and quick test, taking less than 10 minutes, learners can find a test result showing them a proper level of the book for an easy start.

Please use a PC to take the test. We recommend Chrome browser.

Please sign in > go to [My Library] > click [Placement Test] right below your profile picture.

What is CEFR?

CEFR stands for the Common European Framework of Reference for Languages.

It provides a comprehensive basis for language syllabuses and curriculum guidelines, the design of teaching and learning materials, and the assessment of foreign language proficiency.